Frequently Asked Questions

You can access your online products right after you've made purchase. Simply click on "My Account" from the top menu and your online products (courses, practice tests, study sheets, and more) will appear on your dashboard. If you are not logged in, click on "Login" from the top menu and enter your email and password, and you will be redirected to your dashboard.

If you have also purchased a study guide or if you have purchased a complete exam prep that contains a study guide, your book(s) will be mailed to you within the next business day.

You can access your online products right after you've made purchase. Simply click on "My Account" from the top menu and your online products (courses, practice tests, study sheets, and more) will appear on your dashboard. If you are not logged in, click on "Login" from the top menu and enter your email and password, and you will be redirected to your dashboard.  

If you have also purchased a study guide or if you have purchased a complete exam prep that contains a study guide, your book(s) will be mailed to you within the next business day.

If you can't remember your password, you can reset it using your email address on your Projectific account. Click on "Login" from the top menu. Click on the "forgot your password?" link. You will be asked to enter the email address you use for your Projectific account. Once you enter your email, you will receive a password reset email. Click on the URL provided in the email and create a new password.

Yes. You can access your exam prep materials online on any device (such as computers, mobile, or tablet) that is connected to the internet by simply logging into your account. To login to your account, click on "Login" from the top menu and enter your email and password, and you will be redirected to your dashboard.

According to our Terms Of Service, users are only allowed to download study sheets that they've purchased. Users are not allowed to download courses and practice tests.

You can watch your courses as many times you want within your subscription period. Your subscription period will begin starting from the date of purchase.

You can take the online practice tests as many times you want within your subscription period. Your subscription period will begin starting from the date of purchase.

You can access your online exam prep materials as many times you want within the purchased subscription period. Your subscription period will begin starting from the date of purchase.

According to our Terms of Service, our products are for intended for individual use only. If more than one user wants to use the exam prep materials, a separate order needs to be placed.

LEADERSHIP in ENERGY and ENVIRONMENTAL DESIGN, in short LEED®, is a system developed by USGBC to certify high-performance buildings and sustainable neighborhoods.

The LEED® Green Building Rating System™ is a voluntary, consensus‐based rating system that provides third‐party verification that a building or community was designed and built to establish energy savings, water efficiency, location efficiency, improved indoor environmental quality, stewardship of resources, and sensitivity to their impacts.

You can also take a look at our blog for more information.

LEED® credentials offer professionals a designation to help them stand out in the building industry. Currently, there are three main tiers of LEED professional credentials:

1- LEED Green Associate: GBCI has created the LEED Green Associate credential for professionals who want to demonstrate green building knowledge and expertise in nontechnical fields of practice, to denote basic knowledge of green design, construction, and operations. LEED Green Associates have a proven, up-to-date understanding of green building principles and practices.

2- LEED Accredited Professional with Specialty: The LEED AP with specialty credential is created for professionals with advanced knowledge in green building practices and with specialization in a particular LEED rating system. The LEED AP credential is divided into different specialties and each credential is designed to show in-depth knowledge of a particular rating system. Below is the list of all LEED AP specialties:

a) LEED AP Building Design + Construction (LEED AP BD+C)

b) LEED AP Interior Design + Construction (LEED AP ID+C)

c) LEED AP Operations + Maintenance (LEED AP O+M)

d) LEED AP Neighborhood Development (LEED AP ND)

e) LEED AP Homes

3- LEED Fellow: According to USGBC, LEED Fellow designates the most exceptional professionals in the green building industry. Outstanding LEED APs who have demonstrated exceptional achievement in key mastery elements related to technical knowledge and skill are eligible to become LEED Fellows.

Our study tools are designed to make our students pass their LEED Green Associate and the LEED AP BD+C exams on their first-try no matter if they have previous LEED experience or not.

Our LEED Green Associate Complete Exam Prep is the best place to start your LEED study if you want to earn the LEED Green Associate credential. If you want to earn the LEED AP BD+C credential (which can only be taken after passing the LEED Green Associate exam), we recommend our LEED GA & LEED AP BC+C Combined Complete Exam Prep as it covers two exams in one pack. No previous LEED experience is needed to pass your LEED exams with our complete exam prep packages.

Our complete exam prep packages also includes the Projectific Passing Guarantee, which means that if a student completes a complete exam prep package and fails the exam within 30 days of completing the course, we will provide a full refund excluding the cost of the study guide that is mailed to the customer.

There is no eligibility requirement to take the LEED Green Associate exam. Any test-taker who is 18 or older can take the LEED Green Associate exam.

You can also take a look at our "About The LEED Green Associate Exam" page for more information about the LEED Green Associate exam.

All candidates must hold a LEED Green Associate credential in order to take the LEED AP BD+C exam. 

The LEED AP BD+C exam can also be taken in one sitting combined with the LEED Green Associate exam. However, in this case, the exam will take four hours. Therefore, we strongly recommend candidates to take the LEED Green Associate exam in one day and take the LEED AP BD+C exam on the next day.

You can also take a look at our "About The LEED AP BD+C Exam" page for more information about the LEED AP BD+C exam.

The LEED credentialing exams are administered by Prometric testing centers throughout the world. And all the LEED credentialing exams are computer based.

If you have purchased study guides or if you have purchased a complete exam prep that contains a study guide, your book(s) will be mailed to you within the next business day. 

Other products such as courses, practice tests, and study sheets are online products and can be accessed right after your purchase. Simply click on "My Account" from the top menu and your online products (courses, practice tests, study sheets, and more) will appear on your dashboard. If you are not logged in, click on "Login" from the top menu and enter your email and password, and you will be redirected to your dashboard.  

Yes, we do ship internationally with DHL.

Our greatest goal is to ensure you truly learn and pass your LEED credentialing exam on your first attempt in order to actively apply green building and LEED principles in real life. We are so confident in our unique teaching method, we guarantee all exam prep students will earn their LEED certification after completing one of our complete exam prep packages.

Any student who successfully completes one of our "complete exam prep" is backed by the Projectific Passing Guarantee. If a student completes a complete exam prep package and fails the exam within 30 days of completing the course, we will provide a full refund excluding the cost of the study guide that is mailed to the customer. Below is a list of our complete exam prep packages:

-LEED Green Associate Complete Exam Prep

-LEED AP BD+C Complete Exam Prep

-LEED Green Associate & LEED AP BD+C Combined Complete Exam Prep

You can also visit our page on Projectific Passing Guarantee for more info.

We calculate our pass rate from our Projectific Passing Guarantee. Less than 1% of our students who purchased our complete exam prep packages fails the LEED exam.

Students should take their LEED credentialing exams within 30 days of completing their "complete exam prep" materials in order to be eligible for the Projectific Passing Guarantee. You can also visit our page on Projectific Passing Guarantee for more info.

If a customer fails the LEED exam within 30 days of completing the one of our "complete exam prep" packages, the customer can ask for a full refund excluding the cost of the study guide that was mailed to the customer. To initiate the refund, the customer should provide the electronic score report (which is emailed to the test taker by GBCI/Prometric after taking the test) showing the test date and confirmation number by sending an email to customercare@projectific.com. The name of the customer on the electronic score report should exactly match the name on the Projectific account.

You can also visit our page on Projectific Passing Guaranteefor more info.