Our greatest goal is to ensure you truly learn and pass your LEED credentialing exam on your first attempt in order to actively apply green building and LEED principles in real life. We are so confident in our unique teaching method, we guarantee all exam prep students will earn their LEED certification after completing one of our complete exam prep packages.
Any student who successfully completes one of our "complete exam prep" is backed by the Projectific Passing Guarantee. If a student completes a complete exam prep package and fails the exam within 30 days of completing the course, we will provide a full refund excluding the cost of the study guide that is mailed to the customer. Below is a list of our complete exam prep packages:
The exact amount of the refund will equal to the total purchase price of the complete exam prep minus the cost of the study guide that was mailed to the customer ($80.00 for LEED Green Associate study guide, $94.00 for LEED AP BD+C study guide, plus the shipping fee).
To initiate the refund, the customer should provide the electronic score report (which is emailed to the test taker by GBCI/Prometric after taking the test) showing the test date and confirmation number by sending an email to customercare@projectific.com. The name of the customer on the electronic score report should exactly match the name on the Projectific account.
If you have any questions about our passing guarantee, feel free to send us an email at customercare@projectific.com or simply fill out the contact form.