UP TO 50% OFF LEED EXAM PREP PRODUCTS! | PASS YOUR EXAM CONFIDENTLY, ON YOUR FIRST TRY!

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UP TO 50% OFF LEED EXAM PREP PRODUCTS! | PASS YOUR EXAM CONFIDENTLY, ON YOUR FIRST TRY!

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    • Shipping policy

    Shipping Policy

    Projectific offers a mix of digital and physical products. This page explains how shipping works for the physical items we ship — our paperback and hardcover study guides.

    Digital Products

    All of our online courses, practice exams, flashcards, study sheets (PDF), and digital editions of our study guides are delivered electronically through your Projectific account. No physical shipment is involved, and no shipping fees apply. Access is granted instantly upon purchase.

    Physical Products

    Paperback and hardcover editions of our study guides are shipped as printed books. Shipping options and rates are calculated and displayed at checkout based on the destination and the carrier you select.

    Carriers

    Most domestic shipments within the United States are sent via USPS. International shipments and select domestic orders may be sent via other carriers depending on the destination and the option chosen at checkout.

    Processing Time

    Orders are typically processed within 1–3 business days. Once your order has shipped, you will receive a confirmation email with tracking information when available.

    Delivery Times

    Delivery times depend on the carrier and shipping method selected at checkout, as well as the destination. Estimated delivery times shown at checkout are provided by the carrier and are not guaranteed.

    International Shipping

    We ship to most countries worldwide. International customers are responsible for any customs duties, import taxes, or fees imposed by the destination country. These charges are not included in the product price or shipping cost at checkout and are collected separately by the carrier or local customs authority upon delivery.

    Lost, Delayed, or Damaged Shipments

    If your order is lost in transit, significantly delayed, or arrives damaged, please contact us at customercare@projectific.com with your order number and we will work with you to resolve the issue.

    Returns

    For information about returns and refunds, please see our Terms of Service and our Projectific Passing Guarantee.

    Questions

    For any shipping-related questions, please contact us at customercare@projectific.com.